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Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Web Solutions. If you have any requests concerning your personal information or any queries with regard to these practices please contact us directly at info@websolutions.co.uk. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information collected

We collect information from visitors to this website through use of online forms and email hyperlinks and every time you email us your details. We also collect additional information automatically about your visit to our website. Please see our cookies policy below for further details.

Use of personal information

We process personal information collected via this website for the purposes of: Providing and personalising our services, dealing with your inquiries and requests, maintaining information as a reference tool or general resource, carrying out market research campaigns and providing you with information about products and services.

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at info@websolutions.co.uk.

Disclosures

We will not share your data with third parties except as required to do so by government bodies and law enforcement agents.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Web Solutions, Woodside House, Woodside Walk, Rowlands Gill, Tyne and Wear, NE39 1EH. A charge of up to £10 may be incurred.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Amendments

Please note that this privacy policy is subject to change from time to time. It was last reviewed in October 2012.

Copyright Information

The majority of our websites have been designed by Web Solutions North East using Adobe Dreamweaver CS5, Adobe Flash Professional CS5, Swish Max, osCommerce or WordPress platforms. On occasion fully licensed themes / templates may be applied which have been sourced from reputable resellers without limitation.

Our template designs are not to be used by anyone else without our permission. Misuse of our designs will be in breach of copyright.

All of the images used within this website are properly licensed.

Web Solutions North East reserves the right to change or modify any of the information contained in the Terms and Conditions.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org.

This site uses cookies to help the site provide a better user experience. The types of cookies used by this site include:

Google Analytics:

  • _utma (expires after 2 years)
  • _utmb (expires after 30 minutes)
  • _utmc (expires after 30 minutes)
  • _utmz (expires after 6 months)

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

WordPress:

  • wp-settings-1 (expires at the end of every session)
  • wp-settings-time-1 (expires at the end of every session)
  • wordpress_test_cookie (expires at the end of every session)
  • wordpress_login (expires at the end of every session)

These cookies are required by our Blogging software and hold no personally identifiable information.

Plugins:

  • catAccCookies (expires after 1 month)

Cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Quality Assurance

If you have any concerns about the quality of service you have received from Web Solutions please contact us directly for immediate attention.